Monday through Friday
8 a.m. to 6 p.m.
Saturday & Sunday
9 a.m. to 5 p.m.
Our staff is committed to serving your health care needs with the convenience of walk-in appointments and onsite X-ray and lab capabilities.
If you are feeling under the weather or have a minor injury, we’ll get you in and out as comfortably and as quickly as possible without sacrificing the quality of your medical care.
Please contact your primary care provider for medication refills; Urgent Care staff cannot authorize prescription refills.
Emergency Room or Urgent Care? How to know where to go
Accidents happen. So does the flu. But when is an injury or health condition serious enough for a call to 911 or a trip to the hospital Emergency Room?
Choose Urgent Care for:
- Sports physicals
- X-rays (other than back and neck)
- Pregnancy tests
- Strep screening
- Minor burns or injuries
- Sprains and strains
- Coughs, colds, and sore throats
- Ear infections
- Allergic reactions (non life-threatening)
- Fever or flu-like symptoms
- Rash or other skin irritations
- Mild asthma
- Animal bites
When you need to go to the Emergency Room—If you or someone close to you have any of the following symptoms, do not go to Urgent Care—call 911 or proceed to the hospital Emergency Room immediately:
- Chest pain
- Difficulty breathing
- Severe bleeding
- Head trauma
- Loss of consciousness
- Stroke symptoms such as slurred speech, weakness, or numbness
- Back or neck injury
- Your child has a fever and is less than four months of age
Can Urgent Care answer medical questions?
If you have a medical question, remember that the nurses at Regional West Physicians Clinic-Family Medicine are available to speak with you. When you leave a message at 308-630-2100, a nurse will return your call within 24 hours. Because the staff at Urgent Care is committed to seeing walk-in patients, we are unable to answer calls for medical questions. In addition, many health insurance companies also provide an “Ask a Nurse” service. This service can often offer prompt answers to your questions.
Appointment No-Shows and Late Arrivals-It is the policy of Regional West Physicians Clinic to monitor and manage appointment no-shows and late appointments. Any patient who arrives 15 minutes after their scheduled appointment time is considered late for his or her appointment. Regional West Physicians Clinic will make reasonable efforts to accommodate the patient within the patient session or to reschedule the patient at the earliest possible time, based on the nature of the presenting reason for the visit and the patient’s wishes.