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Patients

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Guest Relations

At Regional West Medical Center, a Guest Relations representative is available to assist patients and families. Our goal is to provide you with excellent, quality care and to be responsive to your needs.

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Medical Record Request

We strive to process all medical records requests within five to seven business days, but according to the Health Information Portability & Accountability Act (HIPAA), Regional West is allowed 30 days to complete a request.

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Nondiscrimination Notice-Medical Center

Regional West Medical Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Regional West Medical Center does not exclude people or treat them differently because of race, color, national origin,

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Nondiscrimination Notice-Physicians Clinic

Regional West Physician Clinics complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Regional West Physician Clinics does not exclude people or treat them differently because of race, color, national or

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Pastoral Care

Regional West Medical Center recognizes the vital role spiritual support plays in exceptional healthcare. Our chaplain offers a nondenominational ministry that is available to you and your loved ones during your time in the hospital.

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Patient Education & Other Resources

We have a number of resources available to all Regional West patients and visitors. 

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Patient Information Guide

Regional West Health Services is dedicated to supporting safe, comprehensive, and innovative health care services for the people and communities in our region.

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Pharmacy Services

Regional West Medical Center’s Pharmacy Department provides a complete range of inpatient and outpatient pharmacy services.

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Scheduling Services

It's easy to schedule outpatient services at Regional West Medical Center. Your health care provider will fax your information (outpatient order) to One Call Does It All at 308-630-1503. 

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Social Work

Our Case Management team consists of two key disciplines: the social work staff and RN case managers. Together they work diligently to improve the health of our patients through advocacy, communication, discharge planning, insurance coordination, and ongoing education.

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Regional West

4021 Avenue B
Scottsbluff, NE 69361
308-635-3711

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