About us

As a service provided by Regional West, the Air Link program has been an integral part of our region since 1995, providing critical care transport during the crucial minutes following a traumatic injury or acute medical condition. Air Link is dispatched locally by the Transfer Center at Regional West. This highly trained group of individuals staff the center 24-hours a day. The Transfer Center is responsible for dispatching and following the flights of the Air Link flight team.

In 2018, we introduced the Pilatus PC-12 fixed wing aircraft, which adds increased versatility for transporting patients faster, further, and during inclement weather. The Regional West Air Link program is accredited by the Commission on Accreditation of Medical Transport Systems (CAMTS), part of a non-profit organization dedicated to improving the safety of medical transport services.

Mission 

The primary goal of Air Link is to meet the healthcare and transport needs of customers in our service area. The flight program helps maintain, promote, and reflect excellent patient care and customer service during both pre-hospital and inter-facility transports throughout our geographical area.

Vision 

Air Link will be the first choice for innovative air medical transport solutions in our region, providing value to our clients through quality and service that set us apart.

Values

• Safety: Demonstrated measures to promote freedom from dangers, risks, and injury
• Respect: Demonstrated concern for all human dignity
• Caring: Empathy for patients, families, colleagues, and the community
• Integrity: Honesty, trust, and confidentiality in dealing with others
• Competence: Qualified to meet or exceed customer needs

Service Area

Air Link serves a population within a five-state region, including Nebraska, Wyoming, South Dakota, Kansas, and Colorado.

Click here to see the service area for our helicopter and airplane.

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