Contact Us

4021 Avenue B
Scottsbluff, NE 69361
United States
308-630-1663
308-630-1442

The Experience Council

The Regional West Medical Center Patient & Family Advisory Council (PFAC) is a partnership between patients, family members, and the health care team to provide exceptional patient care experiences and to be revolutionary leaders in raising the standard of excellence for Regional West Medical Center. The Council will have an active role in improving the patient and family care experience by identifying opportunities, gathering and providing perspective and feedback on medical group plans, activities, and programs related to patient and family centered health care.

We value:

  • Giving our patients and family members a voice in their own health care.

  • The exploration of new ideas.

  • The opportunity to hear about patient‘s needs and allow for an exchange of ideas and input on new and ongoing projects.

  • Patients and staff members who are open to change and willing to provide productive feedback.

We need YOU!

We are looking for past and present Regional West patients and/or family members who are dedicated to our community, want to help implement positive change, and are focused on the betterment of Regional West.

The Experience Council Application
Completed application forms can be returned to Regional West Guest Relations, located next to the Coffee Cart in the main lobby.

To submit project ideas, discussion topics, ask questions, or recommend potential committee members, please contact Kayleen Collopy at 308-630-1663; Heather Jensen at 308-630-1442 or email PFAC@rwhs.org.