If you have been exposed to COVID-19 or have been in contact with a person that has tested positive for COVID-19, please call 308-630-2100 for assistance.

In the interest of safety, masks are required in all Regional West facilities, as The Centers for Disease Control and Prevention (CDC) has emphasized that masks should still be worn in healthcare settings. We also ask COVID-19 screening questions of everyone entering a Regional West facility, even individuals who are fully vaccinated.


Regional West Visitation Guidelines

General visiting hours are 7 a.m. to 8 p.m. daily. Most patients may have an unlimited number of visitors per day, but no more than 4 visitors at a time. Limited visitation, as defined below, is permitted for patients with COVID-19.

Extended visitation hours may be considered for vulnerable adults (patients with intellectual and/or developmental disabilities, or patients with cognitive impairments (i.e., dementia) and pediatric patients. Additionally, in Imminent end-of-life situations, visitation may be approved outside of the standard visitation hours.

Regional West requires visitors to monitor for COVID-19 symptoms. Unless seeking medical care, individuals should refrain from visiting if they:

  • Have a positive test for COVID-19 in the last 10 days
  • Have a pending COVID-19 test
  • Have symptoms of COVID-19, including fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscle pain or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea/vomiting, or diarrhea.

All visitors must be 12 years of age or older.

Visitors will be screened upon entry and required to wear a mask while in a Regional West facility. Visitors may wait in designated waiting areas, when applicable.

At the Regional West campus, there are four entrances open for public access. Those entrances include the Emergency Room, main Medical Center, Medical Plaza North, and Medical Plaza South.

Gift Shop & Cafeteria: Visitors are welcome to enter Regional West to visit the Gift Shop or Park Bench Cafeteria. They will be required to complete the screening process at the entrance and wear a mask while in the facility.

Behavioral Health Unit (BHU)

  • Visiting hours are 2 to 4 p.m. for one hour as determined by BHU.
  • For pediatric BHU patients younger than 19 years of age, two parents or legal guardians will be allowed at a time.

Birth and Infant Care Center (BICC)/Pediatrics

  • Labor and delivery patients may have two support people at all times, and up to four visitors at a time, including the support people.
  • Pediatric patients younger than 19 years of age may have up to four visitors at a time, including parents or legal guardians.

Hospital Patients (COVID Positive)

  • Patients in isolation for confirmed or suspected COVID-19 may have two designated visitors each 24-hour period. Each designated visitor will be provided one 15-minute visit daily while wearing all required personal protective equipment (PPE).
  • In the event of imminent end-of-life situations, COVID-19 patients may be approved for additional visitors, with the same 15-minute visit durations. Visits will be limited to only two visitors at a time in the room.

Emergency Department (ED) Visitation/Accompaniment

  • Emergency Department patients may have up to four visitors at a time with no daily visitor maximum.  Visitation in the Emergency Department may be extended beyond the standard 7 a.m. to 8 p.m. visitation hours.

At the Regional West campus there continue to be only be four entrances open to access the building. Those entrances include the Emergency Room, main Medical Center, Medical Plaza North, and Medical Plaza South.

Regional West Urgent Care

If you have COVID-19 symptoms, you can receive testing at the Regional West Urgent Care location. You will see a nurse and/or provider to evaluate symptoms and determine testing needs for COVID-19 or other illnesses. No appointment is needed.

Testing options for COVID-19: (to be determined by a provider)

  • Rapid testing – expected results in 15 minutes
  • Molecular (PCR) testing – expect results in 24 hours

Whether you are experiencing symptoms or just need more testing information, you may also call Regional West Physicians Clinic-Family Medicine, Scottsbluff at 308-630-2100 during normal business hours (Monday through Friday, 8 a.m. to 5 p.m.) and visit with a Regional West representative to review your testing options. 

Regional West Urgent Care:
3011 Avenue B
Scottsbluff, NE 69361

Monday through Friday, 8 a.m. to 6 p.m.
Saturday and Sunday, 9 a.m. to 5 p.m.



What does self-isolation mean?

Frequently Asked Questions (FAQs)

Postponements and Cancelations

Our community’s health is our priority. Out of caution, Regional West may be canceling or postponing some events. Please check the Regional West event calendar and Facebook page for updates. We apologize for the inconvenience.

Other Resources