If you have been exposed to COVID-19 or have been in contact with a person that has tested positive for COVID-19, please call 308-630-2100 for assistance.

In the interest of safety, masks are required in all Regional West facilities, as The Centers for Disease Control and Prevention (CDC) has emphasized that masks should still be worn in healthcare settings. We also ask COVID-19 screening questions of everyone entering a Regional West facility, even individuals who are fully vaccinated.


Regional West Urgent Care

If you have COVID-19 symptoms, you can receive testing at the Regional West Urgent Care location. You will see a nurse and/or provider to evaluate symptoms and determine testing needs for COVID-19 or other illnesses. No appointment is needed.

Testing options for COVID-19: (to be determined by a provider)

  • Rapid testing – expected results in 15 minutes
  • Molecular (PCR) testing – expect results in 24 hours

Whether you are experiencing symptoms or just need more testing information, you may also call Regional West Physicians Clinic-Family Medicine, Scottsbluff at 308-630-2100 during normal business hours (Monday through Friday, 8 a.m. to 5 p.m.) and visit with a Regional West representative to review your testing options. 

Regional West Urgent Care:
3011 Avenue B
Scottsbluff, NE 69361

Monday through Friday, 8 a.m. to 6 p.m.
Saturday and Sunday, 9 a.m. to 5 p.m.


Regional West Visitation Guidelines.

Visiting hours are 7 a.m. to 8 p.m. Monday through Friday and 10 a.m. to 8 p.m. on Saturday and Sunday unless otherwise noted below. Visitation is not allowed for patients with confirmed positive COVID-19 or persons under investigation for COVID-19 with test results pending. However, visitors may be allowed if the patient has been removed from transmission-based precautions which is typically 21 days.

All visitors must be over 12 years of age, screened upon entering the facility, and required to wear a mask for the duration of their visit or while accompanying a patient. Visitors may be asked to leave if they aren’t following mask requirements.

Vulnerable adults (patients with intellectual and/or developmental disabilities, or patients with cognitive impairments (i.e. dementia)) may have one support person and one visitor at a time.

All visitors must remain outside the building while waiting for their turn to visit.

Hospital Patients

  • Patients may have up to four visitors at a time with no daily visitor maximum.     
  • Imminent end-of-life patients may have four visitors at a time.

Behavioral Health Unit (BHU)

  • Visiting hours are 2 to 4 p.m. for one hour as determined by BHU.
  • For pediatric BHU patients younger than 19 years of age, two parents or legal guardians will be allowed at a time.

Birth and Infant Care Center (BICC)/Pediatrics

  • Labor and delivery patients may have one support person at all times and up to four visitors at a time, including the support person.
  • Pediatric patients younger than 19 years of age may have up to four visitors at a time, including parents or legal guardians.

Regional West Physicians Clinic

  • Patient accompaniment is restricted to two people per patient. 

Outpatient Surgery, Procedures, and Imaging Patient Accompaniment

  • For procedures requiring anesthesia or moderate sedation, one visitor will be allowed.

  • For outpatient visits not requiring anesthesia (i.e. lab draw, X-ray, etc.), the patient is allowed one support person. 

Emergency Department (ED) Visitation/Accompaniment

  • Visitation is at the discretion of the ED provider.

At the Regional West campus there continue to be only be four entrances open to access the building. Those entrances include the Emergency Room, main Medical Center, Medical Plaza North, and Medical Plaza South.



What does self-isolation mean?

Frequently Asked Questions (FAQs)

Postponements and Cancelations

Our community’s health is our priority. Out of caution, Regional West may be canceling or postponing some events. Please check the Regional West event calendar and Facebook page for updates. We apologize for the inconvenience.

Other Resources