If you have been exposed to COVID-19 or have been in contact with a person that has tested positive for COVID-19, please call 308-630-2100 for assistance.

Visitors are not required to wear masks in the facility, unless visiting a patient who is in isolation precautions. Visitors of all ages are welcome in both Regional West Medical Center and Regional West Physicians Clinics. If a visitor is under the age of 12, they must be accompanied by an adult.

Regional West Visitation Guidelines

General visiting hours are 7 a.m. to 8 p.m. daily.

Visitors may enter the hospital through the main hospital entrance and the Birth and Infant Care Center entrance (located on the north side of the facility) Monday through Friday 7 a.m. to 5 p.m. Outside of these hours and on the weekends, visitors must enter through the Emergency Department, entrance #1.

Most patients may have an unlimited number of visitors per day, but no more than four visitors at a time. Limited visitation, as defined below, is permitted for patients with COVID-19.

Extended visitation hours may be considered for vulnerable adults (patients with intellectual and/or developmental disabilities, or patients with cognitive impairments (i.e., dementia) and pediatric patients. Additionally, in imminent end-of-life situations, visitation may be approved outside of the standard visitation hours.

Regional West requires visitors to monitor for COVID-19 symptoms. Unless seeking medical care, individuals should refrain from visiting if they:

  • Have had a positive test for COVID-19 in the last 10 days
  • Have a pending COVID-19 test
  • Have symptoms of COVID-19, including fever, chills, cough, shortness of breath, difficulty breathing, fatigue, muscle pain or body aches, headache, new loss of taste or smell, sore throat, congestion, runny nose, nausea/vomiting, or diarrhea.

At the Regional West campus, there are five entrances open for public access. Those entrances include the Emergency Room, main Medical Center, Birth and Infant Care Center, Medical Plaza North, and Medical Plaza South.

Behavioral Health Unit (BHU)

  • Visiting hours are 2 to 4 p.m. for one hour as determined by BHU.
  • For pediatric BHU patients younger than 19 years of age, two parents or legal guardians will be allowed at a time.

Birth and Infant Care Center (BICC)/Pediatrics and Neonatal Intensive Care Unit (NICU)

  • Labor and delivery patients may have two support people at all times, and up to four visitors at a time, including the support people.
  • Pediatric patients younger than 19 years of age may have up to four visitors at a time, including parents or legal guardians.
  • Siblings of all ages are allowed to visit BICC and NICU patients. However, visitation may be more limited based on individual patient factors. Sick visitors are not allowed.

Hospital Patients (COVID Positive)

  • Patients in isolation for confirmed or suspected COVID-19 may have two designated visitors each 24-hour period. Each designated visitor will be provided one 15-minute visit daily while wearing all required personal protective equipment (PPE).
  • In the event of imminent end-of-life situations, COVID-19 patients may be approved for additional visitors, with the same 15-minute visit durations. Visits will be limited to only two visitors at a time in the room.

Emergency Department (ED) Visitation/Accompaniment

  • Emergency Department patients may have up to four visitors at a time with no daily visitor maximum.  Visitation in the Emergency Department may be extended beyond the standard 7 a.m. to 8 p.m. visitation hours.

Regional West Urgent Care

If you have COVID-19 symptoms, you can receive testing at the Regional West Urgent Care location. You will see a nurse and/or provider to evaluate symptoms and determine testing needs for COVID-19 or other illnesses. No appointment is needed.

Testing options for COVID-19: (to be determined by a provider)

  • Rapid testing – expected results in 15 minutes
  • Molecular (PCR) testing – expect results in 24 hours

Whether you are experiencing symptoms or just need more testing information, you may also call Regional West Physicians Clinic-Family Medicine, Scottsbluff at 308-630-2100 during normal business hours (Monday through Friday, 8 a.m. to 5 p.m.) and visit with a Regional West representative to review your testing options. 

Regional West Urgent Care:
3011 Avenue B
Scottsbluff, NE 69361


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