Developing and implementing a culture of patient safety is our top priority at Regional West Medical Center; safety impacts everything we do. Training begins as soon as employees are hired and is a focused and continuous effort throughout their career at Regional West.
New Hire Training
All new hires, physicians, and volunteers receive safety training and education. During the three-day employee orientation, day one focuses on patient safety, while days two and three concentrate on staff and environmental safety.
In addition, all Regional West employees are required to undergo both general and job-specific testing on a yearly basis. Our goal is that every employee has a thorough understanding of how to maintain and promote a safe work environment.
Rounding With a Purpose
For patient safety and comfort, it’s important to regularly check on hospital inpatients. Rounding with purpose is when nursing staff checks on every patient and family at least once an hour when they are hospitalized at Regional West. Nursing directors round on each patient at least once during his or her hospitalization.
During rounding with purpose, nursing staff checks IVs and tubes, repositions patients if needed, treats pain when necessary, offers bathroom assistance, and helps patients tend to any personal needs.
Rounding with purpose helps anticipate patient needs before they occur while reducing falls and pressure ulcers. No one enjoys being in the hospital, but our goal is to make every patient experience at Regional West as safe and comfortable as possible.
Regional West's employee safety coaches represent every department and unit on our campus. Safety coaches play a vital role in keeping our patients’ safety a priority for employees while acting as liaisons to help staff identify, address, and eliminate human error.
Regional West safety coaches are trained communicators, educators, role models, observers, and partners who work with their fellow employees to prevent errors that can result in harm to our patients.
Safety coaches positively impact Regional West safety for the benefit of both patients and employees:
- Reducing behaviors and practices that could result in harm.
- Improving and promoting active communication between hospital units and departments.
- Identifying problems and seeking resolution before they become safety events.
- Sharing lessons learned.