Providing consistency and continuity in their patient care is a focus for the physicians, providers, and staff at Regional West Physicians Clinic-Family Medicine, Sidney.
Not only that, but the team offers an availability for services that aren’t always expected in a family practice clinic.
The Regional West Sidney clinic opened in 2018 with a group of experienced physicians and providers offering family practice care as well as additional services.
“People are often surprised at all the services we can offer here,” said Mandy Shaw, MD, adding that the clinic can handle cases from lacerations and fractures to routine wellness and chronic care visits. In addition, the nursing staff can administer IV fluids and infusions or draw labs. “We will see just about any case that doesn’t require an emergency room. We want to make sure people know we’re available for the services they need.”
Angie Robb, MPAS, PA-C, who was a student under Sidney clinic physicians Michael Matthews, MD, and Clinton Dorwart, MD, said the services offered at the clinic are an asset to the community.
The group’s experience in working together helps them provide consistency for their patients.
“That consistency gives the patient continuity of care,” Dr. Matthews said. “When we started this clinic, many of our patients continued to see us. I will have been practicing in Sidney 30 years next year, so these are people I have known for a very long time. I’ve taken care of them, their parents, their kids, and delivered their babies.”
Much of the team has the same medical background, coming through the University of Nebraska system, Kyle Brown, MPAS, PA-C, said.
“It’s a very smart group of people,” Brown said. “One of the reasons I joined the practice is that I trust them. I know the type of great medicine they provide. We support each other, and we really, really work as a team.”
The patient experience in the clinic starts with the support staff, most of whom also have extensive experience in the field and working with this group of providers.
“We know each other really well, so the work flows more easily than if you don’t know the patients, your nurse, or your front office staff,” Dr. Shaw said. “They all know how I operate, and I know how they operate.”
Practice manager Andrea Young, RN, said the staff prides itself on knowing the patients and meeting their needs whenever possible.
“We always have walk-in availability,” she said. “We pride ourselves in assisting our patients. We have the flexibility to see as many people as possible in a day.”
The walk-in clinic at 830 Pine Street is open from 8 a.m. to 5 p.m., Monday through Friday. For information or to schedule an appointment, call 308-254-9192.